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Complaints

In the unfortunate event that the service provided by Devon Chambers or any of our Barristers does not meet your expectations, Devon Chambers has a dedicated complaints procedure. The right of complaint extends to the lay client as well as the professional client.

If you need to complain please telephone or write to the Chambers Manager, Julie James, or the Head of Chambers, Jason Beal. A reply to your complaint will be sent within 5 working days with a copy of the Chambers’ complaints procedure which will include a date by which you will receive further correspondence from the person dealing with the complaint. Your right of complaint to Chambers does not affect you right to complain to the Legal Ombudsman or the Bar Standards Board.